I lately experienced a flight cancelled by American Airlines and stood inside of a line for forty five minutes to get rebooked on another flight. I had been shocked to see which the gate agents didn't Use a look at to the obtainable USAIR flights.
Very disappointed by using a.A. purchaser relations. My wife went to Italy for your memorial of her mom and whilst she was there she acquired bronchitis with ear infection, subsequently the medical doctor suggested her not to fly ahead of one particular week to obvious the infection.
rosity to us shareholders. Management and all staff of AAL are of course carrying out an awesome work, mirrored while in the constant increase of
This was absolutely unfair to me- I paid for just a seat and obtained 1/2 seat, I paid more for “excess space” and acquired no space. This was a terribly uncomfortable experience for me.
went towards the Dominican Republic on vacation with my wife and son on july31 til aug 7th 2015 had a great time until finally the perfect time to go property, the flight leaving over the aug7th experienced a delay for eight hrs for departing to Miami then suppose to attach and head to dulles airport.
I've to admit that I was selfishly joyful in order to e-book my flight prior to all your other customers and the agent was in a position to eliminate the charges.
my flight 5151 outside of savannah to charlotte 405pm was delayed for four 1/two hrs having a flat tire no tire with the savannah airport to repair it so we needed to wait for another struggle from charlotte to carry the tire to us and after that we had to wait once more for one more flight to convey the Instrument to mend the tire . we were being explained to to produce our on reservation for new tickets and still when we referred to as in there was no details of a hold off my disappointment level is overwhelmed, laura a AA staff attempted to help and got extremely stress since she had a tough time setting me and my loved ones collectively I was informed to have a seat and she or he would try afterwards just after helping other purchaser at that time I felt like I didn't issue soon after experience which i was not essential I ask for 2 food ticket so we could try to eat for the reason that if flight was not delayed I would have be house for dinner at 7pm in Cleveland ohio I have not taken this airline just before please allow it to be appropriate and substitute 2 round journey ticket
I've involved an short article that outlines your agency as getting the worst airline in the field which is not a little something to be proud of. Based on my working experience I will say that i'm never ever about to fly with your organization once more, and neither will any one I am aware. I have now publically declared my frustrations with all your airline on every one of the social networking web pages.
I cannot realize why I can not have the opportunity to select a seat on flight #1848 from DFW to Bos confirmation LGGSNS
The whole opposite is your staff Liibide (sorry I didn’t receive the spelling of his name). I wait to get in touch with him a Customer Service Rep. He did help me with some complications I'd on my outgoing flight but essentially was of no help in anyway with my return flight.
So, Here are a few issue’s I've discovered which i will note listed here, and consider it my own educational venting given that they don't serve The shopper properly whatsoever with regard to this:
There’s nothing like obtaining AA workforce get about gate forty six terminal d on Sunday, November 3. Is this their breakroom? Six guys for one hour And that i see that a number of are “chiefs” about the uniform patch. I’m so glad I paid to pay attention to Felix and Guerillmo yell and chuckle for an hour or so
I have already been an AA consumer for over twenty five years. Your service happens browse around these guys to be disappointing to mention the minimum. It's in all parts of service from sign in to , tavel to baggage handling.
So approximately 12 midday on June twenty five, 2016, I tried to examine in for flight #3325 with American Airways Boarding from VA at two:33pm. After i first approached the counter the Supervisor ( shown on his tag) D. Halem (SP) said that I'd very first have to examine in on the computer. I discussed that I was military services. Then he said that I would have to position my on baggage around the rollers (driving the counter). He continued to examine me in, on the other hand, later on immediately after issuing me a ticket he stated once again which i would need to come at the rear of the counter and location my baggage on the roller, for the reason that his back again was lousy.